Socitm | The Society of IT Management

Inform Quarterly Digest

Inform Quarterly Digest Summer 2018


Welcome to the Summer edition of our quarterly digest - a terrific resource detailing all of the briefings, reports, blogs and more Socitm has published during the previous season.



Inform Briefings


Data Protection Impact Assessments (DPIAs): the practice and the opportunity

DPIAs effectively represent a new name and a strengthened status for privacy impact assessments. This briefing outlines and explores some of the key aspects of these important processes under the GDPR.




Inform Reports


ICT shared services. Guide 7: Traits of successful shared services

This guide reviews the evidence that we have collated from the shared service examples featured in this series of guides, in order to present the common traits of successful ICT shared services arrangements and the factors giving rise to success and failure.


ICT shared services. Guide 8: Reasons why shared services fail

This is the eighth in our series of guides offering new insights and tools to support local public service organisations and, in particular, their ICT leaders as they embrace more and deeper shared service arrangements.

This guide reveals why shared services commonly fail, illustrated by a series of anonymised examples.


ICT shared services. Guide 9: A final word; shared services - the new currency

This is the ninth and final guide in our series offering new insights and tools to support local public service organisations and, in particular, their ICT leaders as they embrace more and deeper shared service arrangements.


The future of ICT outsourcing. Part 1: Current problems

This is the first part in a series of three Inform reports looking at the future of ICT outsourcing, with a focus on local government.

Among other things, this part examines the current problems surrounding ICT outsourcing; what it is; and lessons from the past.




In Our View


The spring issue of In Our View features a look at automation and ethics, and a report on a conference of Australia's local government tech leaders. 

Also in this issue: Nadira Hussain, head of IT at Enfield Council, on career returners; the ICO gets ready for GDPR; and Cambridgeshire prepares for driverless cars.

Additionally, there's our regional news round-up; a heartfelt valedictory letter from outgoing Socitm president Geoff Connell; and our Inform update and events diary. 



Blogs and other reports


Transforming social care: 10 technology-enabled initiatives

This guide is designed to support local authorities that are beginning or have already begun digital social care programmes. The publication focuses on adult social care (ASC); future guidance will look at the challenges faced by children’s social care.


Improve summary report 2018

Following the April 2017 revamp of Socitm’s Improve service, this report covers the benchmarking system’s findings in the last year.


Socitm Blog Post: LCIOC to refocus on four themes

The Local Public Services CIO Council is to become an integral part of Socitm. Read here about the exciting plans in the pipeline...


Outsourcing: The Socitm view


Perfect Ed Sheeran scam shows financial scale of online fraud
By Ian Dyson, Commissioner, City of London Police


How Plymouth handled a breach of 1,700 residents’ passwords
By John Finch, information governance manager, Plymouth City Council


Smart cities roundtable, report


Can robots and employees work harmoniously?
By the Orbis Robotics Team


Does size matter? Socitm Improve, cheap bikes…and smugness
By Matthew Fraser, Socitm technical consultant


Digital skills make life better for my parents – and can help government too
By Matthew Lloyd, programme manager, Digital Communities Wales


How local Warps contribute to cybersecurity and resilience
By Ajike Alli-Ameh, programme manager and regional co-ordinator, North West Warning, Advice and Reporting Point (North West Warp)


Why AI should mean augmented intelligence
By Maryvonne Hassall, digital strategy manager, Aylesbury Vale District Council




We’d like you to help shape our research…

What subjects, themes, policies and technologies would you like to see us covering in our briefings, reports, blogs and so on? We would love to hear from you, so please let us know by getting in touch with our main office: 

01604 709456