Insight research programme
The Insight service undertakes research into topical issues related to ICT policy and management in the local public sector. We produce publications, briefings and events, all aiming to provide up-to-date guidance and help in planning for the future.
Annually renewable, the service can be started at any time in the year for immediate access to all reports and briefings that have been produced in the year to date and in the archive. The service includes includes the Better Connected web surveys and reports.
Please note that access is available to any employees with a corporate email address from a paying organisation.
Our research is guided by the Research Steering Group and the Technology Board:
- Insight reports Substantial pieces of research work commissioned following advice from the Research Steering Group
- Insight briefings ‘Need to know’ topical monthly briefing notes
- IT Trends Surveys of members’ own views upon technology priorities and issues
- Technology Challenge Near term horizon scanning - leading supplier inputs to Insight research and the Technology Board
- Better connected Identifying best practice and helping councils improve the quality of the online experience for those who visit council websites
Individuals need a Socitm account on this website to use the fast access facility from your logged in dashboard. Create an account
If necessary, you can check that your organisation has the Insight service by going to the list of up-to-date Socitm Insight subscribers.
‘Digital transformation’ is now common parlance in local government, but what does it really mean? As digital practitioners and strategists, are we truly grasping the nettle of this movement, or are we confusing cosmetic changes with comprehensive transformation?
Download Socitm Insight Briefing 92: Changing the Game: the systemic failure of transformation
(Available to Socitm Insight Khub group members only)
Join the Socitm Insight Khub group
(Available to Socitm Corporate members and Insight subscribers only)
- Authoritative commentary and well-informed advice
- Quick access into best practice of all aspects of ICT management
- Practical approaches for dealing with new issues
- Key message presented simply and clearly for busy managers
- Material that can be quickly used for meetings, workshops and seminars
Please note that the prices below are for organisations with at least one member. Any organisations without members will pay around 30% more. Public sector membership of Socitm costs just £110 for an individual.
The service fee covers one calendar year. You can start to take the service at any time in the year and immediately get access to the back catalogue.
Prices shown below are exclusive of VAT. They are banded based upon the net current revenue expenditure for public and third sector organisations or the number of employees for private sector organisations.
||Corporate members||One or more members||All others|
|Public or Third Sector Band 1 - under £20m||£0.00||£670.00||£871.00|
|Public or Third Sector Band 2 - £20m or over||£0.00||£890.00||£1157.00|
|Public or Third Sector Band 3 - £100m or over||£0.00||£1110.00||£1443.00|
|Public or Third Sector Band 4 - £200m or over||£0.00||£1330.00||£1729.00|
|Public or Third Sector Band 5 - £400m or over||£0.00||£1550.00||£2015.00|
|Public or Third Sector Band 6 - £1000m or over||£0.00||£1770.00||£2301.00|
|Private Sector Band 1 - 10 or fewer employees||£0.00||£670.00||£1273.00|
|Private Sector Band 2 - 11 to 50 employees||£0.00||£1110.00||£2109.00|
|Private Sector Band 3 - over 50 employees||£0.00||£1770.00||£3363.00|
Insight reports are substantial pieces of research work commissioned following advice from the Research Steering Group while Insight briefings are ‘need to know’ topical monthly briefing notes. Follow the links to the respective pages detailing recent publications and cross-links to the Knowledge Hub archive.
The current priorities are:
- The Internet of things and big data
- More on cloud services/XaaS
- More on enabling a mobile and flexible workforce
- Place/government as a platform offerings
- Trusted digital services for employees, citizens and businesses - see Socitm Insight Cyber Guide (July 2016)
- More on open standards and APIs – moving towards open systems.
As well as the business-as-usual of IT management practice, we will be examining how developments in these areas can support members in delivering more and better digital public services and health and social care integration at less cost, more flexibly and with more changeability designed in.
IT Trends reports are rolling surveys of members’ views upon technology priorities and issues.
- In 2015 there was an initial Scoping Survey followed by deep dives into Cloud Services, Information Management, ICT Sharing, Corporate Infrastructure/ Desktop Refresh and Mobile Access for Employees and Citizen Engagement. The reports were combined into a 2015 Compendium for all Insight subscribers.
- In 2016 we've been following the same pattern. The scoping study outcome was reported in Insight Briefing 84 in January. Guided by that, this year's deep dives are on Cost Savings and Investment Priorities (completed July), Skills and organisational capability issues (survey running July-August), Doing Simplify-Standardise-Share (survey Aug-Sept). If time permits, we may do a fourth deep dive (topic TBA) before making the 2016 Compendium of survey results and running the next annual priorities and issues scoping survey in November-December to set us up for 2017.
Technology Challenge - Socitm Supplier Partner Programme participants are leaders in their respective fields of business in our sector. They are well placed to share their insights and knowledge of industry trends, looming issues and, ultimately, the new products and services aimed at meeting Socitm members' needs. This sharing and understanding of Socitm members' needs can be through discussion meetings with Socitm representatives - the Technology Board, attending/sponsoring Socitm regional group meetings - and through targeted participation in Insight research projects and expert contributions to Insight briefings and reports.
Better connected is Socitm’s long established project that helps councils improve the quality of the online experience for those who visit council websites. To see how your council or another’s has performed, visit the dedicated, separate Better connected website