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Better Connected


Visit the Better Connected website to see the latest Better Connected results published for all UK local authorities and to view plans for forthcoming surveys.

Councils that subscribe to Socitm Insight can login to access detailed results from surveys of individual council websites that cover a range of service areas and usability aspects. Non-subscribers can see headline results and ‘all council reports’. A range of other data relevant to council digital activity is also available for all UK councils.

Access to individual council results and the latest service area reports, such as housing, planning etc, are available to employees of Socitm's Insight-using organisations. Check if your organisation uses Insight and then register free of charge as an individual. If your organisation is not an Insight user, find out about benefits.


Find out more

Visit the Better Connected website for information about the Better connected survey process and the assessment methodology.

There is a forum for comments and discussion on Better Connected in our Web Improvement and Usage Community, or you can comment directly on the Better Connected website.