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Better Connected


Visit the Better Connected website to see the latest Better Connected results published for all UK local authorities and to view plans for forthcoming surveys.

Councils that subscribe to Socitm Inform can login to access detailed results from surveys of individual council websites that cover a range of service areas and usability aspects. Non-subscribers can see headline results and ‘all council reports’. A range of other data relevant to council digital activity is also available for all UK councils.

To find out more about the Better Connected+ service, please see our subscriber guide in the 'Files' section below.

Find out more

Visit the Better Connected website for information about the Better connected survey process and the assessment methodology.

There is a forum for comments and discussion on Better Connected in our Web Improvement and Usage Community, or you can comment directly on the Better Connected website.