This is the first part in a series of three Inform
reports looking at the future of ICT outsourcing,
with a focus on local government.
Among other things, this part examines the
current problems surrounding ICT outsourcing;
what it is; and lessons from the past.
Future reports in the series will focus on
business cases; case studies; outsourcing versus
the cloud; the changing environment; and the
role of SMEs.
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