Publications

Briefing 105 - Better Connected: The continuous improvement platform for council web and digital services

Better Connected has been scrutinising the performance of local government and public service digital interfaces for over 10 years.

This briefing offers an in-depth analysis of the service’s testing methods; key findings from 2017’s results; new features; and lots more.

Front cover for Briefing 105 - Better Connected: The continuous improvement platform for council web and digital services

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