Local public service organisations that want to deliver real transformation, rather than just ‘e-enabling’ information and online transactions, should follow the ‘simplify, standardise and share’ approach set out in the recent paper published by the Local Public Services CIO Council (LCIOC) in collaboration with Socitm and SOLACE.
22 August 2016
Blockchain technology – the same technology that enables Bitcoin, the digital currency – is set to disrupt many public and private sector business models, potentially shifting power away from current control centres and out towards service users.
03 August 2016
Being able to think digitally and being prepared to ditch traditional hierarchies are necessary precursors to creating, establishing and operating effective digital services says The Digital Mindset, a new briefing from Socitm.
10 July 2016
A new paper from the Local CIO Council tells local public services that digitally enabled transformation is dependent on their commitment to the principles ‘simplify, standardize and share’.
06 July 2016
Local authority social care departments need to be making plans now about how they will identify and authenticate users and providers of online social care services.
04 July 2016
Persuading social care employees and delivery partners of the importance of digital in the future of social care is key to driving online take up in the sector says the latest briefing in a new series developed jointly by Socitm, the Local Government Association (LGA) and the Association of Directors of Adult Social Services (ADASS).
20 June 2016
Council websites have shown a big improvement in their accessibility to people with disabilities, including those using assistive technologies like text-to-speech screenreaders or keyboard-only controls.
16 June 2016
This question is raised in Realising the potential of big data analytics, the latest briefing from Socitm Insight, which says that having big data as part of a local leader’s strategic vision could be more important for the chances of its future exploitation than business cases and other managerial routes to changing practice.
12 June 2016
Public sector leaders urged to be role models of digital innovation across and beyond local government
24 May 2016
Headline results for all 416 council websites free-to-view at betterconnected.socitm.net
23 May 2016
A new briefing from Socitm, The Local Digital Coalition: a key step to the future delivery of joined up and digital local public services, sets out how services like GOV.UK Verify, Notify and Pay could be extended to local public services
06 May 2016
Council websites tested for their performance in providing online applications for secondary schools have passed with flying colours. 78% of the 27 county councils tested provide a good or very good service.
14 April 2016
The latest survey of local authority website performance conducted by Socitm’s Better Connected research programme shows commitment to supporting local populations to get fit, but some confused and confusing message delivery.
12 April 2016
Socitm, the association for digital leaders in local public services, and the Local CIO Council have welcomed the collaboration between itself, SOLACE (the council chiefs’ organisation), LocalGov Digital, iNetwork, iStand and others, to form the Local Digital Coalition.
04 April 2016
Planning to feature as one of four key online services in Better Connected Live 2016 (Birmingham, May 24/25) thanks to collaboration with the Planning Portal
04 April 2016
Socitm suggests that councils should look at the information governance arrangements they currently have in place and prepare for the enforcement of the new regulations that are likely to be in place from 2018.
31 March 2016
Half of the 320 local authority websites tested by Socitm in the latest Better Connected survey ‘pay council tax’ provide an online account where people can view their council tax details and balance.
29 March 2016
Local leaders responsible for delivering public services are being invited to re-imagine the possibilities from a devolved and digital perspective at a new, two-day event 24/25 May in Birmingham.
24 February 2016
The user experience of council library services online, based on results of testing the task ‘renew library book’, is still marred by third party library systems that are poorly integrated with the main council website.
17 February 2016
The raft of pressures on local authorities - social, economic, technological and political - has increased the diversity of approaches to ICT-enabled service transformation.
08 February 2016
More than three quarters of county councils provide a good or very good service for people seeking information about their local tip, even when they are doing so from their mobile phone.
02 February 2016
Better connected has now released data for all UK councils from its 2015 report.
18 January 2016
This finding is part of the latest survey carried out for the programme, headline results of which are available now on the new Better connected website.
06 January 2016
Nearly 70% of councils tested – London boroughs and metropolitan districts - provide a good or very good parking service online.
27 November 2015
IT and digital leaders in local public services are disappointed that the substantial boost for digital transformation announced in the Spending Review is focused on central government and NHS services, ignoring the pressing need to join up public services locally.
26 November 2015
Better connected, the Socitm research programme that evaluates the customer experience of local public service web and digital activity will be formally launched in its new, online form at Socitm2015 in Leicester on 19/20 October.
16 October 2015
Local authorities thinking about how to drive ‘data-driven solutions’ locally could find their model in New York says Big data: What does it mean to ‘do’ it? the latest briefing from Socitm Insight.
07 October 2015
Could the approach to service re-design and digital transformation developed by the Dutch care organisation, Buurtzorg, work here in the UK? asks the latest briefing from Socitm.
22 September 2015
Socitm, the association for IT and digital professionals working in local pubic services is launching an initiative to support women in the sector and promote their advancement.
18 September 2015
Council managers who missed the ‘ShareDigital 2015’ event in July have another opportunity to benefit from peer experience in Socitm’s latest briefing Catch-up on ShareDigital 2015: too useful to have missed?
31 July 2015
Sentiment analysis, a way of using technology to aggregate many individual opinions, attitudes and emotions to gain insight into opinions of whole communities, may be something today’s head of ICT would do well to investigate further.
17 July 2015
Digital approaches that provide the most plausible response to austerity are yet to be embraced by many local public service organisations, says a new report from Socitm.
06 July 2015
As public sector cutbacks eat deeper into middle management, local authority intranets may finally come into their own as an important tool for employee productivity.
30 June 2015
Socitm agrees partnership with Boilerhouse to develop research and publishing on digital local services
12 May 2015
This press release was issued by Denmark's dania software and illustrates how they have supported Gravesham Borough Council, a Socitm Insight service user, in achieving improved business efficiency.
06 May 2015
Cloud computing in use or being piloted in vast majority of local public services despite ongoing concerns, shows Socitm survey
01 May 2015
The extent of progress towards the ‘digital council’ – certainly a part of the answer to challenges facing local government – is set out in a new briefing from public services ICT association Socitm.
24 April 2015
Socitm, the association of IT and digital professionals working in and for public services, has confirmed Nadira Hussain, One Oracle Programme Manager at oneSource, the shared service created by the London Boroughs of Newham and Havering, as its new President.
24 April 2015
Dedicated Socitm ‘Network’ on Knowledge Hub to enhance member engagement
14 April 2015
Against a backdrop of more budget cuts for local public services, Socitm's Spring Conference will explore the role of ‘digital’
31 March 2015