The raft of pressures on local authorities - social, economic, technological and political - has increased the diversity of approaches to ICT-enabled service transformation.
08 February 2016
More than three quarters of county councils provide a good or very good service for people seeking information about their local tip, even when they are doing so from their mobile phone.
02 February 2016
Better connected has now released data for all UK councils from its 2015 report.
18 January 2016
This finding is part of the latest survey carried out for the programme, headline results of which are available now on the new Better connected website.
06 January 2016
Nearly 70% of councils tested – London boroughs and metropolitan districts - provide a good or very good parking service online.
27 November 2015
IT and digital leaders in local public services are disappointed that the substantial boost for digital transformation announced in the Spending Review is focused on central government and NHS services, ignoring the pressing need to join up public services locally.
26 November 2015
Better connected, the Socitm research programme that evaluates the customer experience of local public service web and digital activity will be formally launched in its new, online form at Socitm2015 in Leicester on 19/20 October.
16 October 2015
Local authorities thinking about how to drive ‘data-driven solutions’ locally could find their model in New York says Big data: What does it mean to ‘do’ it? the latest briefing from Socitm Insight.
07 October 2015
Could the approach to service re-design and digital transformation developed by the Dutch care organisation, Buurtzorg, work here in the UK? asks the latest briefing from Socitm.
22 September 2015
Socitm, the association for IT and digital professionals working in local pubic services is launching an initiative to support women in the sector and promote their advancement.
18 September 2015
Council managers who missed the ‘ShareDigital 2015’ event in July have another opportunity to benefit from peer experience in Socitm’s latest briefing Catch-up on ShareDigital 2015: too useful to have missed?
31 July 2015
Sentiment analysis, a way of using technology to aggregate many individual opinions, attitudes and emotions to gain insight into opinions of whole communities, may be something today’s head of ICT would do well to investigate further.
17 July 2015
Digital approaches that provide the most plausible response to austerity are yet to be embraced by many local public service organisations, says a new report from Socitm.
06 July 2015
As public sector cutbacks eat deeper into middle management, local authority intranets may finally come into their own as an important tool for employee productivity.
30 June 2015
Socitm agrees partnership with Boilerhouse to develop research and publishing on digital local services
12 May 2015
This press release was issued by Denmark's dania software and illustrates how they have supported Gravesham Borough Council, a Socitm Insight service user, in achieving improved business efficiency.
06 May 2015
Cloud computing in use or being piloted in vast majority of local public services despite ongoing concerns, shows Socitm survey
01 May 2015
The extent of progress towards the ‘digital council’ – certainly a part of the answer to challenges facing local government – is set out in a new briefing from public services ICT association Socitm.
24 April 2015
Socitm, the association of IT and digital professionals working in and for public services, has confirmed Nadira Hussain, One Oracle Programme Manager at oneSource, the shared service created by the London Boroughs of Newham and Havering, as its new President.
24 April 2015
Dedicated Socitm ‘Network’ on Knowledge Hub to enhance member engagement
14 April 2015
Against a backdrop of more budget cuts for local public services, Socitm's Spring Conference will explore the role of ‘digital’
31 March 2015