Socitm | The Society of IT Management

Representing you

Policy themes

What Socitm Policy does:

Socitm’s breadth and depth of membership gives it a strong and credible voice in influencing public services policy in areas driven by digital technology, data and information. Our policy work is broken down into five themes that are critical to delivering better outcomes for residents and businesses in the places that they live and work.

For each of these five themes, Socitm works with its members and Local CIO Council, and with strategic and international partners to develop evidence-based policy thinking based on what works, alongside practical guidance for successful local policy implementation.

Our policy work builds on and further develops Socitm’s existing relationships with bodies like the LGA, COSLA, WLGA, SOLACE, CIPFA, ADASS , techUK, MHCLG, the Government Digital Service, the Scottish Local Government Digital Office, the Scottish Government, the Welsh Government, the third, private, health and university sectors, and the media.

The policy role is central to Socitm’s work in representing and promoting the work of digital leaders and ICT professionals in the public sector and helps to inform Socitm’s research, events and services priorities.

Our policy activity is led by our Director of Policy & Research, supported by the President’s Team and Director of Leadership Development & Research, and is advised by the Socitm Local CIO Council as the members’ representative body.


President:  Nicola Graham

Vice-presidents:  Sandra Taylor, Sam Smith, Huw McKee

Immediate past president:  Geoff Connell

Director of Policy and Research:  Martin Ferguson

Director of Leadership:  Nadira Hussain

Local CIO Council Chair:  Dylan Roberts; Vice-chair: Noelle Godfrey


Determined by the Socitm Board of Directors, our key policy themes are:


1: Ethical use of emerging technologies and data

What is the challenge?

The key challenge here is to understand and promote ethical use of emerging technologies, the data they produce, the public service designs, processes and interactions they enable, and the outcomes that they generate, whilst ensuring public benefit and minimising unintended consequences.

What are we aiming to do?

President’s Team sponsor:  Nicola Graham

Team members:  tba

Key sponsor/partner: tbc

Strategic Partners: Open Data Institute, Oxford Internet Institute’s Data Ethics Lab, Nesta, Thomas Frey’s Institute, Cat Macaulay



2: Service redesign and transformation

What is the challenge?

The key challenge here is to transform places through a dynamic, digital economy enabled by the modern, people-centred service designs. This requires future focused, digitally aware leadership within our organisations, partners, businesses and communities to embrace new and totally different ways of collaborating and working.

What are we aiming to do?

President’s Team sponsor:  Huw McKee

Key sponsor/partner: Microsoft

Strategic Partners: MHCLG, GDS, LGA, Local Government Delivery Council, Local Government PSN Programme Board, COSLA, Scottish Government, Scottish Improvement Service, Scottish LG Digital Office, Scottish Local Government Digital Transformation Board, Welsh Assembly, Welsh LGA, Eduserv, SOLACE, CIPFA, Major Cities of Europe, LocalGov Digital, QA Training



3: Health and wellbeing

What is the challenge?

The primary focus of this programme is to enable the “left shift” of intervention in people’s health and wellbeing from the expensive acute end of the system to an earlier point at the community and locality end and with citizens themselves.

What we are aiming to do?

President’s Team sponsor:  Sam Smith

Team members:  Dylan Roberts, Russ Charlesworth

Key sponsor/partner: Dell EMC

Strategic Partners:  NHS-England, NHS-Digital, NIB National Social Care Advisory Group, BCS Health and Care Group, Fed-IP, ADASS, Newcastle University Business School



4: Leadership, diversity and skills

What is the challenge?

The Information Age and Digital Technology will enable the Public Sector to operate more efficiently, lower costs, improve services, and achieve better outcomes with citizens and businesses. In order to realise this, leaders will need to acquire digital acumen, redesign processes, digitally upskill the workforce, develop diversity, and attract and retain talent. Ultimately, the new technology available must be complemented by the right leadership in order to work. Better outcomes will only be achieved if public sector employees at all levels are up to the task.

In the Information Age, public sector leaders risk missing promising solutions or failure to achieve transformational digital services, when they lack voices from diverse backgrounds. 

What are we aiming to do?

Socitm is marshalling its efforts to help address the challenges that we have highlighted. We are keen to ensure the society is well-placed to guide and support our members in tackling the gaps in this important area of work. Our approach is inclusive to ensure that all key stakeholders impacted by these challenges have a better understanding of what needs to be done to respond and how that can be achieved. We will also aim to offer targeted advice and guidance for directly impacted professionals. Our intention is to present and make available a holistic package that will pull on existing resources and create a repository of easily accessible material for all. We are optimistic that our efforts will achieve digitally-adept organisations and workforces with the appropriate capabilities, skills, attitudes and behaviours.

The following specific actions are being developed and will be made available:

President’s Team sponsor:  Sandra Taylor

Key sponsor/partner: AWS & Capita

Strategic Partners: BCS, QA Training, SOLACE, LGA, MHCLG, 



5: Cyber resilience

What is the challenge?

The key challenge here is to make local places resilient by building shared capacity and capability to detect and prevent cyber threats from damaging infrastructure, organisations, communities and individuals, and to deal with incidents effectively when they do occur.

What are we aiming to do?

President’s Team sponsor:  Geoff Connell

Key sponsor/partner: Tbc

Strategic Partners:  National Cyber Security Centre, MHCLG, GDS, LG Cyber Security Stakeholder Group, Cyber Technical Reference Group, LGA, WARPs, iNetwork