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    <pubDate>Thu, 02 Sep 2010 17:50:30 +0000</pubDate>
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      <title>Customer Access Improvement Service Briefing Issue 4</title>
      <link>http://www.socitm.net/news/article/51/customer_access_improvement_service_briefing_issue_4</link>
      <description>Our latest edition of this briefing  presents a case study from Surrey CC in customer access strategy that is very relevant in today’s political environment.</description>
      <pubDate>2010-08-31T13:03:00+01:00</pubDate>
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      <title>Martha Lane Fox to speak at Socitm 2010</title>
      <link>http://www.socitm.net/news/article/49/martha_lane_fox_to_speak_at_socitm_2010</link>
      <description>UK Digital champion Martha Lane Fox is joining the speakers for Socitm 2010. The lastminute.com founder is advising the government on providing better, more efficient online public services.</description>
      <pubDate>2010-08-27T16:01:00+01:00</pubDate>
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      <title>Tomorrow's public services: some stories from everyday life in 2012</title>
      <link>http://www.socitm.net/news/article/48/tomorrows_public_services_some_stories_from_everyday_life_in_2012</link>
      <description>What will it be like to use or provide public services in two to three years’ time, when public spending cuts and high levels of demand have done their worst?</description>
      <pubDate>2010-08-10T11:43:00+01:00</pubDate>
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      <title>Costs reduced and user satisfaction up says benchmarking summary</title>
      <link>http://www.socitm.net/news/article/47/costs_reduced_and_user_satisfaction_up_says_benchmarking_summary</link>
      <description>Socitm's Benchmarking services summary for 2009 says local authority ICT managers have continued their success in reducing costs whilst driving up user satisfaction.</description>
      <pubDate>2010-08-06T10:31:00+01:00</pubDate>
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      <title>New briefing available on open data and transparency</title>
      <link>http://www.socitm.net/news/article/46/new_briefing_available_on_open_data_and_transparency</link>
      <description>Socitm Insight’s latest briefing covers the Government’s drive for open data publishing. This includes the requirement on councils to publish, by January, all spending and contracts above £500.</description>
      <pubDate>2010-08-04T13:59:00+01:00</pubDate>
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      <title>Socitm member John Callan joins CIO Council</title>
      <link>http://www.socitm.net/news/article/45/socitm_member_john_callan_joins_cio_council</link>
      <description>John Callan, Head of ICT at Liverpool City Council, has become a member of the CIO Council, joining the small group of local authority CIOs on the Council.</description>
      <pubDate>2010-08-04T10:40:00+01:00</pubDate>
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      <title>Last chance to register for Socitm 2010 at early bird rates!</title>
      <link>http://www.socitm.net/news/article/44/last_chance_to_register_for_socitm_2010_at_early_bird_rates</link>
      <description>This is the last week you can register for Socitm 2010 (Brighton, 10-12 October) at early bird rates, so make your booking now (go to the events section and click on Socitm 2010).</description>
      <pubDate>2010-07-27T10:56:00+01:00</pubDate>
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      <title>Online services for business 'at best patchy' finds Socitm Insight</title>
      <link>http://www.socitm.net/news/article/42/online_services_for_business_at_best_patchy_finds_socitm_insight</link>
      <description>A survey by Socitm Insight for the Department for Business shows implementation of an EU directive to make it easy for businesses to find out about licensing, regulations etc is patchy at best.</description>
      <pubDate>2010-07-08T10:19:00+01:00</pubDate>
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      <title>Update your data </title>
      <link>http://www.socitm.net/news/article/41/update_your_data</link>
      <description>From 28 June, public sector organisations are being invited to add new, or update existing, data previously held on LB Brent’s eGovernment Register and Socitm’s Software Index. </description>
      <pubDate>2010-06-27T18:08:00+01:00</pubDate>
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      <title>Socitm President is UK's 2nd most influential technology chief</title>
      <link>http://www.socitm.net/news/article/40/socitm_president_is_uks_2nd_most_influential_technology_chief</link>
      <description>Socitm President Jos Creese is one of the most influential technology leaders in the UK - second only to Government CIO John Suffolk - according to the CIO50 list published annually by Silicon.com.</description>
      <pubDate>2010-06-11T09:17:00+01:00</pubDate>
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      <title>Elections 2010: council websites could do better</title>
      <link>http://www.socitm.net/news/article/39/elections_2010_council_websites_could_do_better</link>
      <description>Local and national government websites could do better when it comes to publishing information to support the democratic process, according to a new report from Socitm Insight.</description>
      <pubDate>2010-06-07T14:46:00+01:00</pubDate>
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      <title>Get IT Trends 2010/11 for free</title>
      <link>http://www.socitm.net/news/article/38/get_it_trends_201011_for_free</link>
      <description>Regular participants know that Socitm’s IT Trends survey report is free of charge to the organisations that complete the survey, which is available now, and should to be submitted by June 30. Pre-populated survey forms have already been sent to organisations that have taken part recently. </description>
      <pubDate>2010-06-03T11:22:00+01:00</pubDate>
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      <title>Socitm members offered Learning for Less</title>
      <link>http://www.socitm.net/news/article/37/socitm_members_offered_learning_for_less</link>
      <description>The cost of attending Socitm Learning courses has been greatly reduced. The price paid by organisations employing a Socitm member will be £156 per seat for most one-day events.</description>
      <pubDate>2010-05-26T13:04:00+01:00</pubDate>
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      <title>Dylan Roberts takes chair at Socitm Futures</title>
      <link>http://www.socitm.net/news/article/36/dylan_roberts_takes_chair_at_socitm_futures</link>
      <description>Dylan Roberts, Chief ICT Officer at Leeds City Council, has taken over from Glyn Evans as Chair of Socitm's IT strategy and policy generating body Socitm Futures.</description>
      <pubDate>2010-05-25T11:30:00+01:00</pubDate>
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      <title>Time for the 'Cinderella resource'</title>
      <link>http://www.socitm.net/news/article/35/time_for_the_cinderella_resource</link>
      <description>Information management is ill-understood and poorly managed by public sector organisations, yet holds the potential to protect them from the worst consequences of the current financial crisis.</description>
      <pubDate>2010-05-14T09:50:00+01:00</pubDate>
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      <title>New Vice Presidents for Socitm</title>
      <link>http://www.socitm.net/news/article/34/new_vice_presidents_for_socitm</link>
      <description>Kay Brown, Head of ICT at South Lanarkshire Council; Glyn Evans, Director of Business Solutions &amp; IT, Birmingham City Council; and Steve Halliday, Head of ICT at Solihull MBC were elected at the AGM.</description>
      <pubDate>2010-05-13T09:20:00+01:00</pubDate>
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      <title>Jos Creese, Head of IT at Hampshire County Council takes on Socitm Presidency</title>
      <link>http://www.socitm.net/news/article/33/jos_creese_head_of_it_at_hampshire_county_council_takes_on_socitm_presidency</link>
      <description>Jos Creese, Head of IT at Hampshire County Council has been confirmed as the new Socitm President at the Society's AGM on April 22.</description>
      <pubDate>2010-04-23T12:30:00+01:00</pubDate>
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      <title>Open Election Data Project</title>
      <link>http://www.socitm.net/news/article/32/open_election_data_project</link>
      <description>Socitm and the LGA have just published a note encouraging local authorities to take part in the Open Election Data Project, which both organisations are supporting.</description>
      <pubDate>2010-04-21T09:36:00+01:00</pubDate>
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      <title>What chief executives must know about their websites</title>
      <link>http://www.socitm.net/news/article/31/what_chief_executives_must_know_about_their_websites</link>
      <description>Chief executives should be asking three key questions about their websites, now that most customer interactions are online, says a new briefing from Socitm Insight.</description>
      <pubDate>2010-04-08T11:34:00+01:00</pubDate>
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      <title>Socitm responds to the PM's Digital Future speech </title>
      <link>http://www.socitm.net/news/article/30/socitm_responds_to_the_pms_digital_future_speech</link>
      <description>Socitm has published a response to Gordon Brown's speech on Britain's digital future, delivered on 22 March. </description>
      <pubDate>2010-04-01T13:05:00+01:00</pubDate>
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