Managing Information - managing the lifeblood of the organisation

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This report is about information management. Not the basic nuts and bolts of content management systems, classification systems and retrieval tools, but information management as it affects people trying to do a complex and difficult job with limited resources.

We argue that it is information (and knowledge) that is important to organisations. Most business managers have little interest in the technology that delivers the information that they need. For the technologist, this means understanding the business and, therefore, the business information requirements, in order to ensure that the necessary application systems, supporting infrastructure and skills are in place. 

Therefore, the starting point is an information strategy.

Executive summary

Potentially, good information management could protect UK public sector services from the worst of the financial crisis. Yet organisations pay it scant regard. Compared with money, people and buildings it is the Cinderella resource. Employers offer teams almost no training beyond compliance with Data Protection and Freedom of Information legislation. Witness the lamentable litany of losses of public data. Not only is there the potential for harm, but poor management of a precious resource is awasted opportunity. We must change.

The report  concludes by summarising the actions that organisations should take in order to improve management of their information assets. These are necessary to position the organisation for the challenges ahead and to extract the best possible value from information.

Contents of the report

• Section 1 A view from the front
  
• Section 2 Introduction
  
• Section 3 The role of information
  
• Section 4 The heart of transformation
  
• Section 5 Key competencies
  
• Section 6 Information strategy
  
• Section 7 Conclusions
  
• Appendices
  

Mangement Information report Package

The 76 page report is available in either Print or PDF  versions.

Insight subscribing organisations can download the PDF version  by following the Free link below

For non subscribing organisations the prices are set out below. We hope to shortly to provide the facility to download any PDF versions from the site . In the meantime please select the relevant product option 'PDF only'  or 'Printed report only'  or 'Printed report and PDF'' and we wil arrange to forward the PDF version of the files if selected.

The charge for Non Insight subscribers and Socitm members (who don't subscribe to Insight) are :