Publications

A brand new IT Trends Survey on Cloud computing services from Socitm Research, in association with Socitm Gold Partner Civica. IT Trends Survey: Cloud computing services reports on the results of a ‘deep dive’ into the state of cloud computing procurement and adoption in the Socitm community carried out in November 2014. 103 organisations responded to the survey invitation, mostly local authorities but including other local public services and voluntary sector organisations.

April 2015

This is a short and highly visual guide for top management teams in local public services.

Digital transformation -- of service delivery and citizen engagement -- may not be the whole answer to challenges facing local public services, but is certainly a key part of it. This top management briefing draws on research published by Socitm in Better connected 2015

April 2015

Flexible working has moved on from piecemeal implementation of home working, flexitime and hot desking. For progressive organisations, it is now part of the strategy to compete and survive; increasing productivity, cutting costs, serving people better, operating sustainably and contributing to corporate social responsibility.

April 2015

Agile approaches to the realisation of corporate initiatives, whether within or outside of ICT, are now becoming the norm. This is because they have been seen to work and produce effective solutions that really do meet business needs and consequently add value to organisations. This is only true, however, if organisations take a realistic approach to Agile implementations, ensuring that Agile can co-exist with existing governance and management processes that not only are necessary but also add value.

March 2015

We published our full 2015 report (264 pages) on 2 March 2015.

February 2015
Challenges and opportunities from an IT and digital perspective
January 2015
We introduce the start of a new series of short reports on the ICT and digital implications of the current health and social care reforms in England, and also similar changes taking place in the rest of the UK. For the first report we have selected the quality of the online user experience to provide a baseline of measurement.
October 2014
Monthly briefings aimed at managing public sector challenges
October 2014
Socitm's latest policy briefing - designed to inform debate in the run up to the 2015 general election on how local digital public services can best be delivered - was launched by Socitm President Nick Roberts on 21 October at the Socitm Annual Conference in Manchester. The briefing is explicitly addressed to politicians and senior policy/decision-makers. It sets out what will be required to deliver locally designed, digital public services and is available free of charge.
October 2014

‘What gets measured gets managed’ goes the business school adage. Faced with unprecedented cuts, public service ICT functions face tough decisions. To support the decision-making process, ICT managers need hard facts about their service, and the ability to make true comparisons of their performance with that of their peers.

Benchmarking provides the facts. Hard metrics allow sensible, if difficult, choices about where there is any fat left to cut, and which parts of the service to cut with the least impact on users.

September 2014