3 November, 2014 - 09:54

The fact that usability determines usage (or not) of websites is the key message of The design of the online user experience: more to this than meets the eye the new briefing from Socitm.

The briefing reminds readers that the judgements of a group of well-intentioned, amateur web authors, providing content as an add-on to their main jobs, are no substitute for a full-time, centralised web team, whose members are professionally trained and have access to resources for user testing.

30 October, 2014 - 15:29


The Socitm 2014 Annual Conference agenda - built around the theme of 'Digital: Vision to Value' - attracted a range of news coverage. A few examples:

27 October, 2014 - 09:14

Integrating third party software to enable people to do things they want to do on council websites, such as renew library books or pay parking fines, is continuing to cause problems with usability.

In response to this and to share ways of improving things, Socitm has developed a new, dedicated one-day event that will run for the first time in London on 27 November.

24 October, 2014 - 16:04

Socitm has announced its Awards winners for 2014 at a ceremony held during its Annual Conference in Manchester 21-22 October.

21 October, 2014 - 14:00

Designed to inform debate in the run up to the next election, Socitm has launched a policy briefing on how local digital public services can best be delivered. 

Digital: Vision to Value - embracing locally designed, digital public services was launched by President Nick Roberts on 21 October at the Annual Conference, which took place at Manchester United's Old Trafford.

The briefing is explicitly addressed to politicians and senior policy and decision-makers, and sets out what will be required to deliver locally designed, digital public services. 

20 October, 2014 - 09:25

Hundreds of local authority IT professionals will gather Socitm's Annual Conference to hear the Government Digital Service’s Deputy Director spell out his views on digital transformation.

The two-day event, taking place at Old Trafford on 21st and 22nd October, will also feature speeches by Labour shadow minister Chi Onwurah and Digital Marketplace lead Tony Singleton.

14 October, 2014 - 16:45

Socitm is very pleased to announce the launch our new app. We have partnered with governmentM to develop the app, which now provides a range of information about and from Socitm, as well as specific details about our events such as the 2014 Annual Conference.

13 October, 2014 - 11:31

Socitm’ health and social care event series, staged in collaboration with the Department of Health and adult social care association ADASS, will be disseminating learning and galvanising action in response to the information and technology challenges of current and planned health and social care reforms.

1 October, 2014 - 16:02

Major savings, and improved customer experience of transacting with government services, are in sight thanks to new work on identity assurance and particularly ‘attribute exchange’.

Identity assurance: enough on its own? a new briefing from Socitm, sets out the potential of adding to the mix ‘attribute exchange’, a means by which service providers can access information online about an individual’s ‘attributes’ – for example being disabled – that entitle them to a particular service they are applying for.

30 September, 2014 - 09:09

Socitm is to deliver nine one day workshops across the UK this Autumn to disseminate learning about the information and technology implications of health and social care reforms that will come into effect from April next year.

The workshops will present learning from England’s fourteen Health and Social Care Pioneers and from elsewhere in the UK, ahead of the requirement for all authorities with social care responsibilities to implement reporting requirements (April 2015) and integration of health and social care (April 2016).