Press releases

3 November, 2014 - 10:02

It is website users that decide if the experience of using a website – for example a council website - is good, and if it is not, they will not use it.

This is the key message in The design of the online user experience: more to this than meets the eye the new briefing from Socitm.

27 October, 2014 - 09:21

Integrating third party software that manages things people want to do on council websites, like renew library books or pay a parking fines, continues to cause problems with usability says Socitm.

To discuss the issue and share ways of improving things, Socitm has developed a new, dedicated one-day event that will run for the first time in London on 27 November.

24 October, 2014 - 16:02
  • Digital Engagement - Sander Kristel, CIO Staffordshire County Council  
  • Innovation - Kent Connects: Transformed by You 
  • Website - Surrey County Council
  • Supplier – Verisec (Highly Commended - Arcus Global)
  • Research - Dan Blundell, LGSS
  • Member - Ralph McNally, Leeds City Council

Socitm has announced its Awards winners for 2014 at a ceremony held during its Annual Conference in Manchester 21-22 October.

21 October, 2014 - 14:00

Socitm, the local public services digital and IT leaders’ association, has launched a policy briefing designed to inform debate in the run up to the next election on how local digital public services can best be delivered.

Digital: Vision to Value - embracing locally designed, digital public services was launched by Socitm President Nick Roberts on 21 October at the Socitm annual conference taking place at Old Trafford.

20 October, 2014 - 09:22

Hundreds of local authority IT professionals will gather Socitm's Annual Conference to hear the Government Digital Service’s Deputy Director spell out his views on digital transformation.

The two-day event, taking place at Old Trafford on 21st and 22nd October, will also feature speeches by Labour shadow minister Chi Onwurah and Digital Marketplace lead Tony Singleton. 

13 October, 2014 - 11:28

Workshops run from 24 October in: Birmingham – Blackpool – Durham – Exeter – Guildford – Leeds – London - Loughborough

Feedback from delegates at Socitm’s recent health and social care Summits in Leeds and London, captured through social media and online polling, is setting the agenda for eight Regional Workshops taking place from 24 October.

1 October, 2014 - 16:02

Major savings, and improved customer experience of transacting with government services, are in sight thanks to new work on identity assurance and particularly ‘attribute exchange’.

Identity assurance: enough on its own? a new briefing from Socitm, sets out the potential of adding to the mix ‘attribute exchange’, a means by which service providers can access information online about an individual’s ‘attributes’ – for example being disabled – that entitle them to a particular service they are applying for.

29 September, 2014 - 09:34

Birmingham – Blackpool – Cambridge – Durham – Exeter – Guildford – Leeds – London - Loughborough

Socitm is to deliver nine one day workshops across the UK this Autumn to disseminate learning about the information and technology implications of health and social care reforms that will come into effect from April next year.

The workshops will present learning from England’s fourteen Health and Social Care Pioneers and from elsewhere in the UK, ahead of the requirement for all authorities with social care responsibilities to implement:

1 September, 2014 - 11:08

A properly funded local digital service, and much empowered in-house digital teams, are much more likely to reduce waste and duplication and deliver a better online user experience, than a single website for local government.

This is the conclusion of 'Collaborating and sharing digital assets: towards a local government digital service?', the latest briefing from Socitm. The briefing is the second in a series, part one of which set out why trying to create a single local government website was not a sensible or achievable approach.

15 August, 2014 - 16:29
  • Summits to be held in Leeds 25 September and London 8 October
  • Regional workshops in November and December

The Society of IT Management, the professional association for IT and digital leaders in local public services, has been commissioned by the Department of Health to support local stakeholders in meeting the information and technology challenges posed by health and social care reform.