Socitm, the professional association for IT and digital leaders in local authorities, has launched a new survey to enable sharing of data about the governance and management of websites in local authorities.
Socitm, the association for IT and digital leaders in local public services, welcomes Labour’s Digital Government Review that highlights a number of the key themes also articulated in Socitm’s recent Policy Briefing Digital: Vision to Value.
In particular, Socitm is pleased to see a clear focus on putting people at the centre of realising the opportunities presented by digital, noting that the Review refers to ‘digital designed for people and communities, not digital for government’ and says that ‘We must put people in control’ and ‘We must design digital for everyone’.
Determinded efforts by public sector organisations to share sometimes sensitive data are delivering rewards in the form of better outcomes for citizens and improved efficiency and effectiveness for organisations.
It is website users that decide if the experience of using a website – for example a council website - is good, and if it is not, they will not use it.
This is the key message in The design of the online user experience: more to this than meets the eye the new briefing from Socitm.
Integrating third party software that manages things people want to do on council websites, like renew library books or pay a parking fines, continues to cause problems with usability says Socitm.
To discuss the issue and share ways of improving things, Socitm has developed a new, dedicated one-day event that will run for the first time in London on 27 November.
- Digital Engagement - Sander Kristel, CIO Staffordshire County Council
- Innovation - Kent Connects: Transformed by You
- Website - Surrey County Council
- Supplier – Verisec (Highly Commended - Arcus Global)
- Research - Dan Blundell, LGSS
- Member - Ralph McNally, Leeds City Council
Socitm has announced its Awards winners for 2014 at a ceremony held during its Annual Conference in Manchester 21-22 October.
Socitm, the local public services digital and IT leaders’ association, has launched a policy briefing designed to inform debate in the run up to the next election on how local digital public services can best be delivered.
Digital: Vision to Value - embracing locally designed, digital public services was launched by Socitm President Nick Roberts on 21 October at the Socitm annual conference taking place at Old Trafford.
Hundreds of local authority IT professionals will gather Socitm's Annual Conference to hear the Government Digital Service’s Deputy Director spell out his views on digital transformation.
The two-day event, taking place at Old Trafford on 21st and 22nd October, will also feature speeches by Labour shadow minister Chi Onwurah and Digital Marketplace lead Tony Singleton.
Workshops run from 24 October in: Birmingham – Blackpool – Durham – Exeter – Guildford – Leeds – London - Loughborough
Feedback from delegates at Socitm’s recent health and social care Summits in Leeds and London, captured through social media and online polling, is setting the agenda for eight Regional Workshops taking place from 24 October.
Major savings, and improved customer experience of transacting with government services, are in sight thanks to new work on identity assurance and particularly ‘attribute exchange’.
Identity assurance: enough on its own? a new briefing from Socitm, sets out the potential of adding to the mix ‘attribute exchange’, a means by which service providers can access information online about an individual’s ‘attributes’ – for example being disabled – that entitle them to a particular service they are applying for.