Public Sector Efficiency Expo

His powerful message to the audience being "If there is a 'silver bullet' to deal with the massive cost cutting and modernisation of public services it is technology. But, only if IT is seen as an 'agent of change', a source of innovation and customer service and, not just seen as a cost centre, a support service or an avoidable cost".

Socitm's Head of Policy, Martin Ferguson, also delivered a seminar on "ICT strategy for Local Public Services", at which he provided a walkthrough of the proposed routemap for local public services reform enabled by ICT.

Such topical issues will be tackled further at this year's Socitm Spring conference on the 11 May and, with key influential speakers presenting on 'Enterprise, Austerity and Pubic Service Reform', this is an event not to be missed!