Customer Access Improvement Service Briefing Issue 4
Tuesday 31st August 2010
Our latest edition of this briefing presents a case study from Surrey CC in customer access strategy that is very relevant in today’s political environment.
With major budget cutbacks facing the whole public
sector. It is also accompanied by a special supplement entitled Use
of the web - local government compared with central government that
offers a rare opportunity for local authorities to compare website costs, take-up
and quality with centrall government.
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