It's the people, stupid.
Friday 12th March 2010
Surrey CC former chief executive Michael Frater will tell the Socitm National Conference 22 April that public services must switch their focus to people and information.
The
success of tomorrow's public services
depends not on expensive re-organisation or copying the private sector,
but on people
and information. Give frontline staff a
greater role in designing services, and they will come up with systems
that are
simpler, leaner and more effective than much of what the experts
delivered in
times of plenty. Find out more
about the conference and book your ticket before 19 March to get your early bird discount.
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