Twitter gritters: new briefing shows how councils are using the web and social media to help manage local emergencies
Monday 15th February 2010
Councils are starting to use social networks like Facebook and Twitter as well as hyperlocal, community websites, to communicate with their residents and businesses when local emergencies arise.
This development is reported in a new briefing from Socitm Insight with information based on a structured survey of 125 councils across the UK carried out by Better connected's team of reviewers during the 'snow crisis' of the first two weeks of January. The sample included a quarter of the all UK councils and draws on those that subscribe to Socitm Insight's Website take-up service. If you are a Socitm Insight subscriber you can download the Twitter gritters report from this website. Non-subscribers can purchase the report using the Twitter gritters order form.
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