Better connected 2012
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Insight subscribers receive the material free of charge. You will only be able to access Better connected 2011 if your organisation has renewed its Socitm Insight subscription and you are personally registered on the Socitm website www.socitm.net.
You can check the former by going to the list of up-to-date Socitm Insight subscribers. To register as a user on the Socitm website so that you personally can download publications as an employee of a subscribing organisation, go to https://www.socitm.net/register.
All Better connected 2012 files
(10.3 MB ZIP)
Better connected 2012 full report (9.66 MB PDF) - Briefing for top management team (16 pages) (774.36 KB PDF)
- Executive briefing (2 pages) (125.56 KB PDF)
Accessibility by RNIB (2.51 MB XLS)
- Headline results for public use (43.69 KB CSV)
- Hitwise all councils (379 KB XLS)
- Hitwise by type, region and country (480 KB XLS)
- Index of council references and examples of good practice (172.33 KB XLSX also available in XLS)
- Local Directgov links (393 KB XLS)
- Main survey results (2.35 MB XLSX - also available in XLS)
- Mobile device survey (329.5 KB XLS)
- Non-local authorities results (213 KB XLS)
- Out-of-hours phone survey (226 KB XLS)
- Sitemorse (863.5 KB XLS)
- Social media survey (359 KB XLS)
Individual 'question and answer' spreadsheets for main survey are also available to download.