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Socitm Insight

Socitm Insight is a subscription service that undertakes research into best practice in order to help subscribers improve their organisations through technology.

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Cais briefing issue 4 august 2010 cover

Customer Access Improvement Service Briefing Issue 4

31st August 2010

Our latest edition of this briefing presents a case study from Surrey CC in customer access strategy that is very relevant in today’s political environment.

Tomorrow's public services

Tomorrow's public services: some stories from everyday life in 2012

10th August 2010

What will it be like to use or provide public services in two to three years’ time, when public spending cuts and high levels of demand have done their worst?

New briefing available on open data and transparency

4th August 2010

Socitm Insight’s latest briefing covers the Government’s drive for open data publishing. This includes the requirement on councils to publish, by January, all spending and contracts above £500.


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