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Website services

Events

Socitm Insight runs a number of events each year for web developers, editors and managers, and others with responsibilities for customer access and the web channel. Details of these are published in the events section of this website, but the annual programme is as follows:

April/May: we usually run an event at this time to present the results of the annual Better connected report.

June: we run the first of two annual best practice events for subscribers to the Website performance service.

Also open to non-subscribers, these events enable discussion and best practice exchange around the latest survey results, and provide an opportunity to hear about latest developments in website development, performance and usage. We also invite outside speakers working in related areas.  Past speakers have included representatives from Directgov; the CoI; DigiTV; Connect Digitally and the Planning Portal.  Local authorities doing pioneering work on web and customer access work are also invited to speak.

July: for the past five years Socitm Insight has partnered with E-Government Bulletin to organise Building Perfect Council Websites - now established as the event of the year for all local authority webmasters, and anyone involved in creating content and managing or delivering services for councils via the web.

December: we run the second of our bi-annual Website take-up service events.

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