Socitm Insight has developed a range of spin-off services from Better connected, its annual survey of all UK local authority websites.
The Website assessment service is provided by the Better connected project team. It consists of several elements, each of which can be ordered separately:
- Standard website assessment (up to 12 tasks)
- Mobile web assessment (up to 3 tasks)
- Detailed accessibility review (with DAC)
Prices range from £750 to £2,950 depending on the service provided.
The Website performance service (WPS), formerly known as Website take-up service, has been developed to help local authorities understand more about the numbers and profile of their website visitors, what services they are looking to use, whether the site enables them to do what they set out to do, and how the website's performance compares with those of other, similar councils. The service, which is used by more than a third of all councils, offers a pop-up survey to every fifth visitor to the website, which includes space for free text comments. Participation rates are high and the service is receiving between 15,000 and 25,000 completed surveys a month.
Prices range from £960 to £1,440 per annum depending on local authority typeEvents are run by Socitm Insight throughout the year for web developers, editors and managers, and others with responsibilities for the web channel. Details of these are published in the events section of this website, but the annual programme is described in these pages.