Socitm runs a series of benchmarking services to help ICT managers evaluate how efficiently they are managing their own ICT function, how their performance compares with other local authorities and related public services, and how this contributes to organisational performance (eg as measured by the Comprehensive Performance Assessment (CPA) for English local authorities).
Socitm Consulting is a management consultancy focused on providing business transformation for the public and independent sectors. Formed in 1997, we are one of the leading providers of e-government and ICT consultancy services to local government in the UK, as well as supporting central government, other public and independent sector bodies and private sector organisations with strategic advice and programme and project management.
Socitm Insight is a subscription service that undertakes research into best practice in order to help subscribers improve their organisations through technology. Our research method is to capture experience from the public sector and augment it with relevant expertise from elsewhere. We aim all our material at ICT managers, e-champions and senior management colleagues in local authorities and other public services, and our focus is firmly on issues and topics important and relevant to this subscriber base.
Socitm Insight has developed two services as spin-offs from Better connected, its annual survey of all UK local authority websites. The Website assessment service is provided by Socitm's Better connected project team and covers a number of perspectives about the state of development of a specific website in any part of the public sector. The Website take-up service has been developed to help local authorities understand much more about the profile of their website visitors and their needs. Participating councils get information about the total number of unique visitors to their sites, why people are visiting, how they got there, what the experience was like, and whether they are likely to visit again.