Documentation and Resources

Title/Link: CHAMPS2 - a proven business change method
Synopsis: Find out about CHAMPS2 and how it can support your organisation in planning and implementing business change.

Title/Link: Socitm response to the Open Public Services White Paper
Synopsis: The White Paper sets out how the government intends to improve public services by putting choice and control in the hands of individuals and neighbourhoods, encouraging public services to become more responsive to people's needs. Socitm's response focuses on specific proposals set out in section 7 of the paper, which covers reducing central government prescription, enabling new provision of services and accelerating the digitisation of public services.

Title/Link: Planting the Flag - Issue 1: Information Governance
Synopsis: Recommend reads & resources...

Title/Link: Planting the Flag - Issue 2: Information Management
Synopsis: Recommend reads & resources...

Title/Link: Planting the Flag - Issue 3: Digital Access & Inclusion
Synopsis: Recommend reads & resources...

Title/Link: Planting the Flag - Issue 4: Local Public Services Infrastructure
Synopsis: Recommend reads & resources...

Title/Link: Planting the Flag - Issue 5: Business Change
Synopsis: Recommend reads & resources...

Title/Link: Planting the Flag - Issue 6: ICT Policies of Central Government Departments
Synopsis: Recommend reads & resources...

Title/Link: Planting the Flag - Strategic Capability - 1 - Leadership
Synopsis: Strong leadership will be needed to realise change. Politicians, managers, staff and citizens will need to be engaged and energised to address the problem of fragmented services and the legacy of paternalistic approaches. Socitm recommend the following publications...

Title/Link: Planting the Flag - Strategic Capability - 2 - Governance
Synopsis: Provisioning of technology to support reformed local public service should be governed and managed at a regional or sub-regional level. Formal governance processes and structures, including organisational change programme boards and project boards will be required to enable joined-up technology strategies, architectures and plans for delivery. Proper accountability and separation of policy, implementation and audit will be essential. Socitm recommend the following publications...

Title/Link: Planting the Flag - Strategic Capability - 3 - Organisational Change
Synopsis: Currently services are duplicated, misaligned, and configured around the convenience of organisations. They may be housed in multiple tiers of government, or fragmented across other providers. Specific, organisational change management capability is required to implement new ICT-enabled, service-led operating models that cross traditional organisation boundaries and are focused on the needs of service users and their communities. We recommend the following publications...

Title/Link: Planting the Flag - Strategic Capability - 4 - Strategic commissioning and supplier management
Synopsis: A joined-up approach to specification and commissioning of services (ICT or otherwise) will deliver increased value through aggregation and rationalisation, and a focus on outcomes. Managing risk and innovation can then be based on the needs of the citizen. Reuse of existing contracts can be maximized and input-based specifications and single organisation tenders reduced. We recommend the following resources...

Title/Link: Planting the Flag - Strategic Capability - 5 - Shared Services
Synopsis: ICT infrastructure (e.g. public sector networks and data centres) and associated services should be aggregated and managed by fewer organisations. Senior professionals managing and running ICT infrastructure and support desks, and technical specialists should be shared. ICT should be put in place to enable organisational change, information sharing and integration, and the joint communications and systems required for shared local public services. We recommend the following resources...

Title/Link: Planting the Flag - Strategic Capability 6 - Professionalism
Synopsis: Capability for leading and managing ICT-enabled reform and efficiency needs to be further developed. Without it, local public service leaders and managers will continue to undervalue the role of information and technology. Organisational change, information, technology and digital professionals should be accessing the same sort of accreditation schemes as legal and finance professionals do, so that organisations can be confident their skills and capabilities are fit for purpose now and in the future. We recommend the following publications...

Title/Link: Public Administration Select Committee (PASC) Inquiry: The Effective use of IT - further evidence from Socitm
Synopsis: Further to a request from the Public Administration Select Committee for further evidence to support  claims that central government IT costs and performance in general were worse than those achieved in local government, this report focuses on comparisons between the practice and  performance of ICT implementation in central and local government.

Title/Link: Socitm Policy Briefing: Prospectus for a Local Public Services ICT Strategy
Synopsis: Socitm has been granted an unprecedented opportunity to help shape national ICT strategy from a local public services perspective. Our objective is to work with key stakeholders to produce a Local Public Services ICT Strategy which will be 'owned' and 'championed' by the Local CIO Council. The Prospectus for the strategy was launched at the Socitm 2010 Annual Conference.

Title/Link: Strategy for influencing policy
Synopsis: A strategy for influencing policy is an essential prerequisite for Socitm's ambition to become a policy-driven professional association.

Title/Link: A Socitm Policy Briefing: The Government ICT Strategy: Smarter, Cheaper, Greener
Synopsis: This briefing provides commentary from Socitm on the Government ICT Strategy published in January 2010.

Title/Link: A Socitm Policy Briefing: ICT, resourcing and transformation - doing more, better, with less
Synopsis: Socitm's policy briefing argues that local public service organisations should be looking at new and radical ways of managing and resourcing transformation and ICT

Title/Link: A Socitm Policy Briefing on the Digital Britain Final Report
Synopsis: Socitm Futures has produced this briefing to provide a Socitm perspective on the Digital Britain Final Report, and to highlight opportunities and areas of concern to Socitm members.

Title/Link: Council of the Future
Synopsis: Socitm Consulting's framework for The Council of the Future sets out a prescription for making dramatic savings in public service running costs - as much as 30% for some organisations. Most are aware of the potential, but find it difficult to achieve. Socitm Consulting's experience of the current service delivery models provides the basis for its prescription.