Socitm Insight/Headstar workshop: Public Sector Websites - the task management approach

In the current financial climate, every public body must look to run its services more efficiently, and online services are no exception. But this does not mean services standards need slip...

On the contrary, a website that is focused on the key tasks customers want to undertake will not only lead to efficiency savings but better services.

Our third exclusive one-day Masterclass with internationally acclaimed web usability expert Gerry McGovern is packed with practical advice, useful tips and real-world examples that will help you bring your website to the next level of success. People visit public sector websites because they have a task to complete. So the best public service websites in the world are changing: they are not managing content or technology, they are managing tasks.

Better connected 2009 features these messages very strongly and also includes a foreword from Gerry. We are planning more advice about managing top council websites in our 2010 edition

"By far the best website course I have been on."
James Steele, Web Manager, Nottingham City Council.

Other quotes from our first Masterclass in Autumn 2008:

"Superb - both interesting and inspiring. Gerry McGovern is an excellent speaker.it covered everything I expected and more."
Michele Ranger, E-Communications Officer, Eastbourne Borough Council.

"Gerry McGovern was very interesting and gave us food for thought."
Sioned Vaughan-Jones, Communications Assistant, Gwynedd Council.

Book now by e-mailing insight@socitm.net with a P.O number and names of delegates 

Date/Time	Region	Venue
01 December 2009	London	To be confirmed