Mobile Working in Local Government

Mobilising local authorities to increase productivity and deliver better services.With the advent of high speed wireless connectivity and innovative communications technologies...

Most local authorities agree that mobile and flexible working will help to improve services and operate more efficiently. However, whilst many authorities are already planning or piloting the use of mobile working to support transformation and efficiency, most are still at the early stages of wider scale adoption and implementation.

Event Chair: Dan Jellinek, Editor E-Government Bulletin

09.00 - 09.30  Registration and Coffee
09.30 - 10.00  Keynote
10.10 - 11.00  Choice of Discussion Groups:

Sharing the Benefits - Flexible Working as a Route to Neighbourhood Renewal
Peter Goodwin, Director, Accelerate NottinghamCase Study: Monmouthshire's Agile Working Programme
Siân Hayward, Agile Working Programme Manager, Monmouthshire County Council & Sarah Thomas, Change Manager, Monmouthshire County Council

Monmouthshire County Council is aiming for a 50% reduction in work stations, with 'drop in' facilities located at strategic points within Monmouthshire. The drivers for this are environmental, employee work/life balance and efficiency. They have an added driver that their current HQ, housing some 950 staff, is due to be decommissioned in February 2012, so will be building a new HQ for 450 workstations. They have embarked upon a structured change programme to aid success.

Case Study: Dudley Metropolitan Borough Council's use of PDA's by housing repair operatives
Pete Hipkiss, Information Systems Manager, Dudley MBC

50 mobile electrical and multiskilled operatives were issued with PDA in 2007. These replace the paper based work sheets for scheduling their work and also generates a real time status report of a job back at the office. Cashable savings of £250,000 in 2007/8 have been generated as a result of this work.

The reality of VoIP as an enabler for flexible working in local government
Jon Watkinson, Senior Manager, The Project Network Ltd

Project Network have helped to implement VoIP at London Borough of Lambeth and other change initiatives with the FCO and Runnymede Council. - Implementation in practice - Successes - Challenges and lessons learnt

11.00 - 11.30  Refreshments, networking and pre-arranged meetings
11.35 - 12.20  Choice of Discussion Groups:

Case Study: Hertfordshire's The Way We Work project: Designing a change management programme to achieve a complete overhaul of how it's people work and where they work from
David Robinson, Project Director TWWW, Hertfordshire County Council

Case Study: Mobile Working at BERR/DTI
David Morgan, Director, Tressillian

Mobile Working - more than just a laptop, tablet or PDA
Sanjeev Kataria, Project Programme Manager - Mobile Working, Oxfordshire County Council

Case study: Achieving efficiency savings in food hygiene and health safety inspections with mobile technologies at Doncaster Metropolitan Borough Council
Nick Wellington, Environmental Health Manager, Doncaster Metropolitan Borough Council

12.30 - 13.00  Table Top Presentations & Networking
13.00 - 14.00  Lunch, networking and pre-arranged meetings
14.00 - 14.25  Keynote: The reasons for adopting flexible and mobile working and overcoming the challenges
Jon Watkinson, Senior Manager, The Project Network Ltd
14.30 - 15.20  Choice of Discussion Groups:

Why integration of mobile (and other) applications is difficult to achieve
Geoff Sissons, Applications & Information Manager (ICT), South Cambridgeshire District Council

Reaping the benefits of a service/employee led initiative: A flexible working/work-life balance pilot at Southwark Council
David Littleton, Manager - Environmental Health & Trading Standards, Southwark Council

Winning hearts and minds and managing the culture change when implementing mobile working practices
David Morgan, Director, Tressillian

Laptops and 3G cards!
Louise Karmazyn, Desktop Consultant - ICT Services, North Tyneside Council

15.30 - 16.00  Refreshments, networking and pre-arranged meetings
16.05 - 16.30  Closing remarks
Dan Jellinek, Editor, E-Government Bulletin

17.00  Close of Conference

Date/Time	Region	Venue
10 November 2009 at 09:00	London	New Connaught Rooms