Building perfect council websites 09

Building perfect council websites ’09: helping citizens help themselves looks at best practice now, and predicts future trends to keep you ahead of the game.

Building perfect council websites, a partnership between Socitm and E-Government Bulletin, has grown steadily to become the event of the year for all local authority webmasters, and anyone involved in creating content and managing or delivering services for councils via the web. The conference will cover all aspects of creating a successful site, from high-level strategic issues such as ensuring a focus on the citizen to detailed hands-on advice such as user registration, customisation and web form accessibility.

Programme

09.45 Introduction and welcome

09.50 Opening plenary: Think central, act local
Alasdair Mangham, Local Directgov; Jonathon Carr-Brown, Head of Strategy and Innovation, NHS Choices; Ray Lambe, Delivery Programme Director, businesslink.gov.uk

10.30 Plenary session: Location, Location, Location: Map and postcode services on council websites
Dane Wright, IT Strategy & Service Development Manager, LB of Brent; John Fox, Better connected team member

11.10 Networking and refreshment break

11.40 Parallel workshops:

A: Evolution or revolution - Managing website improvement from gradual growth to major revamps

B: WCAG 2.0 and new approaches to accessibility

C: The perfect A to Z index

D: Mash-ups and reuse of public sector information

E: E-democracy and community forums

F: Making accessible pdfs

G: Joining up with charities

H: The mobile web

Facilitators and speakers include Ted Page, PWS; Vicky Sargent, Boilerhouse and Better connected team members

12.40 Lunch

13.40 Parallel workshops:

I: Getting the CEO and councillors on board

J: Use of social media

K: Street scene reporting

L: Web form accessibility

M: Accessibility: working beyond the guidelines

N: Registration and customisation

O: E-democracy and discussion forums

P: Coping with languages other than English

Facilitators and speakers include Pierre Morel, BERR; Dan Jellinek, Headstar; Ted Page, PWS and Vicky Sargent, Boilerhouse

14.40 Refreshment and networking break

15.10 Plenary The keys to task management
Gerry McGovern, GerryMcGovern.com

15.45 Closing Plenary: Visions of the future: social, mobile and 3-dimensional
Stephen Clibbery and Carl Gavin, Lateral Visions; Speaker from Mobile DirectGov

16.30 Close

Note: Programme is subject to updates: check www.headstarevents.com/council09/ for latest details. The organisers reserve the right to alter the speaker lineup, should the need arise.

Date/Time	Region	Venue
15 July 2009	London	Olympia 2 Conference Centre