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Professional skills management in challenging times

This course covers the use of SFIA (Skills Framework for the Information Age) in maintaining services, delivering performance improvement, and supporting morale through major change and uncertainty.

How do you maintain staff morale and deliver high-performing services and transformational change when the economic squeeze is on? In the current economic environment it is essential that the ICT service is not only effective, but is streamlined and efficient, not to mention focused on enabling the accelerating rate of change necessary to ensure the survival of public services. This course covers best practice in staff and skills management when budget and headcount reductions mean delivering more services and a changing mix of skills with fewer people in shared or merging organisations.

For further details including course content, who should attend and a tutor biography, please see the course page.

To book a place on this course, please use our online booking facility, email bookings@socitmlearning.co.uk or contact Socitm Learning on 0845 241 2773.

Related events

Date/Time Region Venue
26 January 2010 London The venue will be in the Bloomsbury area of central London within easy reach of northern and southern railway terminii.
28 April 2010 West Midlands The Priory Rooms, 40 Bull Street Birmingham, B4 6AF
06 July 2010 Yorkshire and Humber Leeds Marriott Hotel, 4 Trevelyan Square Leeds, LS1 6ET

Duration: 1 day

Type: Course

Topic: Skills

Tutor: Mary Wintershausen

Cost: The standard delegate fee of £495 + VAT includes refreshments and lunch . A 20% reduction can be claimed by any organisation which employs a Socitm member. There will be a further 10% reduction where more than one place is booked at the same time.

Open to: All

Organised by: Socitm Learning

CPD Scheme: 4.5 points

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