Events with topic ICT Management
ICT Management
23rd June 2009 Business Development and Account Management
This one day practical course will give delegates a clear understanding of Business Development and account management offering practical approaches, tools and techniques for immediate use.
26th November 2009 Practical SLA Development workshop
This one day course will give delegates an overview of good practice in service level agreement SLA development and will cover the practical issues drawing on “real life” examples.
8th December 2009 Business Development and Account Management
This one day practical course will give delegates a clear understanding of Business Development and account management offering practical approaches, tools and techniques for immediate use.
27th January 2010 Skills for professional IT service management
This course looks at the management, development and deployment of the skills required in a professional IT team to enable the delivery of excellence through effective IT Service Management (ITSM).
24th February 2010 Practical SLA development workshop
This course gives delegates an overview of good practice in service level agreement SLA development and will cover the practical issues drawing on “real life” examples.
29th April 2010 Skills for professional IT service management
This course looks at the management, development and deployment of the skills required in a professional IT team to enable the delivery of excellence through effective IT Service Management (ITSM).
22nd June 2010 Business Development and Account Management
This one day practical course will give delegates a clear understanding of Business Development and Account Management, exploring the role and offering practical approaches, tools and techniques.
23rd June 2010 Practical SLA Development workshop
This one day course will give delegates an overview of good practice in service level agreement SLA development and will cover the practical issues drawing on “real life” examples.
23rd February 2010 Business Development and Account Management
This practical course gives delegates a clear understanding of Business Development and Account Management, exploring the role and offering practical approaches, tools and techniques.
14th September 2010 Business Development and Account Management
This one day practical course will give delegates a clear understanding of Business Development and Account Management, exploring the role and offering practical approaches, tools and techniques.
15th September 2010 Practical SLA Development Workshop
This one day course will give delegates an overview of good practice in service level agreement SLA development and will cover the practical issues drawing on "real life" examples.
