Events with topic Customer Service
Customer Service
24th February 2010 Practical SLA development workshop
This course gives delegates an overview of good practice in service level agreement SLA development and will cover the practical issues drawing on “real life” examples.
22nd June 2010 Business Development and Account Management
This one day practical course will give delegates a clear understanding of Business Development and Account Management, exploring the role and offering practical approaches, tools and techniques.
23rd June 2010 Practical SLA Development workshop
This one day course will give delegates an overview of good practice in service level agreement SLA development and will cover the practical issues drawing on “real life” examples.
23rd February 2010 Business Development and Account Management
This practical course gives delegates a clear understanding of Business Development and Account Management, exploring the role and offering practical approaches, tools and techniques.
18th June 2010 Scottish Regional Meeting 18 June 2010
Regional Meeting Scotland
14th September 2010 Business Development and Account Management
This one day practical course will give delegates a clear understanding of Business Development and Account Management, exploring the role and offering practical approaches, tools and techniques.
15th September 2010 Practical SLA Development Workshop
This one day course will give delegates an overview of good practice in service level agreement SLA development and will cover the practical issues drawing on "real life" examples.
28th September 2010 Unified Communications and IP Telephony Workshop - Socitm East
SOCITM – Eastern Region Free Workshop for Socitm members Unified Communications and IP Telephony Workshop
