Socitm Insight Briefing Issue 14 - January 2010

In this issue we look at future public services and how they will depend on information and ICT-enabled change.

We have no need to remind readers of the problem, but there are opportunities to make dramatic savings in public service running costs - as much as 30% for some organisations. Most are aware of the potential, but find it difficult to achieve. Socitm's experience of the current service delivery models provides a prescription for savings - 'the Council of the Future'.

Last modified: 27th January 2010