Building usage of council websites (Issue 2)

Produced by: Socitm Insight

Type: Briefings

This second briefing from the website take-up service contains a summary of the key messages using data from May 2005 with supporting case study information.

This second briefing from the service contains:

• a summary of the key messages from the service using data from May 2005
• a case study of the way in which one council has used the data to calculate significant efficiency gains (Warwickshire CC)
• an overview of the market research from the e-citizen national project
• a case study of good practice in achieving high take-up for a local election (Northants CC)

Last modified: 19th January 2010