Building usage of council websites (Issue 3)

Produced by: Socitm Insight

Type: Briefings

This third briefing from the website take-up service contains a summary of the key messages using data from February 2006 with supporting case study information.

This third briefing from the service contains:

• a summary of the key messages from the service using data from February 2006, the first results from Version 2 of the survey
• supplementary data about twelve month trends (December 2004 to December 2005) from Version 1
• a snapshot of what visitors say in their own words about their experiences
• a case study of the way in which one council stimulates local interest in online information (Hantsweb awards by Hampshire CC)
• a very successful example of an online application (school admissions in Hertfordshire CC)
• an overview of the national campaign for promoting take-up of online  services.

Last modified: 19th January 2010