Socitm Insight Briefing Issue 39 - Information on the move: entering a new era for government

Produced by: Socitm Insight

Type: Briefings

Information on the move: entering a new era for government

The take-up and usage of smartphones demand attention from web managers at organisations that serve the community. The commercial world is setting the pace, increasing community expectations of the public and voluntary sectors. These organisations need to invest in mobile access to online information and services in order to reap the financial rewards of channel shift by addressing this changing profile of customer behaviour. Does your organisation monitor access to its website from mobile devices and develop it appropriately?

Last modified: 17th September 2012