Socitm Insight Briefing - September 2011

Produced by: Socitm Insight

Type: Briefings

Ten questions every chief executive should ask their CIO.

Set out here are ten critical questions that every chief executive should ask their CIO / Head of IT about how ICT can:

• meet increasing demands for service
• unlock the value in your organisation's information
• reduce resource requirements

1. How can ICT reduce our operating costs and add value?
2. How should we provide appropriate leadership and governance in managing ICT?
3. How can we approach the organisational and business change needed to exploit the opportunities?
4. How should we justify the capital investment that ICT-enabled change requires?
5. What essential pieces of ICT infrastructure need to be in place?
6. What professional ICT capabilities do we need?
7. How should we manage our information assets?
8. Which front and back office services are most suitable for sharing with other organisations given the potential of ICT?
9. How should we source our ICT services?
10. How should we realise the benefits from any investment in ICT?

Last modified: 11th October 2011