IT trends in local public services 2010/11 - IT Matters
Produced by: Socitm Insight
Higher service levels achieved despite cuts in resourcing of 2.6% since 2010/11 and predicted fall in staff numbers of 4%
Moreover, IT budgets and staff cuts in 2010/11 were much lower than expected, supporting other evidence emerging from the survey that local public service providers are at last recognising the importance of IT investment for the achievement of wider efficiency and modernisation goals.
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Last modified: 20th January 2011
Executive summary (235.07 KB PDF)