Building usage of council websites (Issue 7)

Produced by: Socitm Insight

Type: Reports

This seventh briefing analyses the results from the website take-up service using data from March 2008.

This report covers:

• Why does take-up matter more than ever?
• What are the overall results from our service?
• How many use council websites?
• How did you become aware of this site?
• What are visitors using the site for?
• Who are using council websites?
• Are visitors satisfied with the website?
• The Customer Access Improvement Service
• Incorporating the Website take-up service

Last modified: 19th January 2010