Shared Services between Local Authorities in Australia, New Zealand and England

Produced by: External

Type: Presentations

Presented by Paul Conneely - IDeA to the Yorkshire and Humber Region on 12 May 2006.

The presentation looks at the lessons learnt from introducing the shared service approach in Australia and New Zealand as well as in England. It considers process, outcomes, benefits and drivers and for each example what the key steps to success where.

Last modified: 15th October 2009