Benchmarking services downloads
Benchmarking services summary for 2008
Socitm Insight has published its annual summary of benchmarking in 2008 covering the results from over 150 organisations that have used one of our two major benchmarking services.
Benchmarking services: summary for 2007
For the first time we have combined our end of year reviews of our two main benchmarking services about ICT performance and user satisfaction to give an overview of the state of ICT services, and to provide pointers to opportunities for improvement.
Benchmarking services: summary for 2009
At a critical time for public services, we take this opportunity to combine and analyse the results obtained in 2009 and to reflect upon the current development of public sector ICT compared with our records of achievement to date.
The following documents are available for download. Documents in PDF format can be read using Adobe Reader. MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.
