Transformation downloads
ICT governance: Good practice in directing investment and resources
This report explains what comprises good ICT governance, how to design a suitable framework, and the steps to implementation.
Local government and the politics of public service improvement
A presentation by Tony Travers at the Socitm Spring Seminar 2007.
Modern public services: a role for change
This report considers the case for chief information officers (CIO) leading the change, the skills they will require to deliver the transformation and the actions they will need to undertake...
Modern public services: shared services. Bigger, cheaper, better?
This report investigates the potential of shared services involving the ICT service and the practicalities for making them a reality.
Modern public services: transformation in practice
This report, the second in the series on transformation, analyses in detail 35 case studies that demonstrate proven transformation in local public services that have been enabled through ICT.
Singing from the same hymn sheet? A survey of views of chief executives and heads of ICT about ICT in local government
Our survey of senior local authority managers shows very different outlooks on ICT from chief executives and ICT professionals. Why should there be mis-alignment? What does this mean for exploiting ICT and transforming services?
Socitm Insight briefing - December 2007
A flurry of reports before and after Christmas marks the end of another year for Socitm Insight. The inside pages tell all.
Socitm Insight briefing - March 2006
This has been a busy quarter with the publication of two important reports on transformation supporting the Socitm business transformation seminar on 20 February.
Socitm Insight Briefing Issue 11 - August 2009
This issue focuses on People and professionalism: getting fit for a different purpose. Financial pressures are forcing public sector transformation. The question for ICT managers is 'How well equipped are your employees for supporting this?'
The technology challenge in 2009
The global financial crisis and recent technology developments will have a major impact on the public sector in 2009 and the next few years.
What’s in a name? The practicalities of being a public sector CIO
The ICT function is often the principal enabler of service modernisation, and has a pivotal role in the public service. Who is best able to ensure that organisations seize the opportunity?
The following documents are available for download. Documents in PDF format can be read using Adobe Reader. MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.
