ICT Management downloads
Be prepared: lessons from experiences in business discontinuity
This report draws out lessons from six case studies of local authorities, and their suppliers, who have experienced major disasters where the lack of an ICT service has disrupted business continuity.
Benchmarking the ICT service across the UK - 1
Presentation by Martin Greenwood, Anna Hooper and Roland Waterhouse.
Benchmarking the ICT service for partnerships and outsourcing 2007
Presentation by Martin Greenwood, Anna Hooper and Roland Waterhouse.
Benchmarking the ICT service in London in 2008
Presentation by Martin Greenwood, Anna Hooper and Roland Waterhouse.
Benchmarking the ICT service in UK1 2007
Presentation by Martin Greenwood, Anna Hooper and Roland Waterhouse.
Benchmarking the ICT service in UK2 2007
Presented by Martin Greenwood, Anna Hooper and Roland Waterhouse
Benchmarking the ICT service in Wales 2007
Presentation by Martin Greenwood, Anna Hooper and Roland Waterhouse
Benchmarking the ICT service in London 2007
Presentation by Martin Greenwood, Anna Hooper and Roland Waterhouse.
Benchmarking the ICT service to schools 2007
Presented by Martin Greenwood, Anna Hooper, Roland Waterhouse, Peter Hunter
Benchmarking the ICT service across the UK - 2
Presentations given at the launch workshop on 10 September 2008.
Directory of ICT services (Version 3)
We provide the context for this new version of the Directory of ICT services by setting out its purpose, scope and key concepts.
Improving the ICT service: Delivering the ICT service
This report, the second in the series on improving the ICT service, examines the overall issues affecting the delivery of the ICT service.
Improving the ICT service: Developing user capability
This report, the fifth in the series on improving the ICT service, describes the five critical elements for developing capability.
Improving the ICT service: Influencing strategy
In this report we look at what is involved in supporting the organisation in the way that it exploits the potential of technology.
Improving the ICT service: Managing procurement
This report, the third in our series on ICT service improvement, provides expert advice about the way in which the procurement of ICT goods and services should be managed.
Improving the ICT service: Managing projects
This report, the sixth in the series on improving the ICT service, describes the four key stages for managing projects with a significant ICT element.
Improving the ICT service: Meeting the needs of customers
This report, the first in the series on improving the ICT service, examines the key ingredients in meeting the needs of the customers of the ICT service.
Introduction to Socitm Conference 2006
Presentation given by Sara Coburn at the Socitm Conference 2 October 2006.
IT Trends 2006/7
This is the 20th edition of Socitm's annual survey of IT trends in local government that has been carried out every year since 1987.
IT Trends 2008/9: Uncharted waters
The consequences of the financial down-turn have not yet become clear. We predict that through 2009 the pressures on public services will become severe.
IT trends in local public services 2009/10 - Stretched to breaking point
There is a belief that the cost of public
service ICT is too high. The existing
technology infrastructure was built in an era
of growth and prosperity.
Presentation about Socitm
Presentation by Peter Ryder and Kate Mountain at the West Midlands regional meeting 24 March 2006.
Social media - why ICT management should lead their organisations to embrace it
Use of social media has exploded, appearing on the radar of ICT managers, but mostly for the wrong reasons. The term 'social' implies 'not related to work', but this is a fallacy. Most ICT managers restrict or even blockaccess social media. They should reconsider.
The West Midlands Regional Network
Presentation by Helen Foster at the West Midlands regional meeting 24 March 2006.
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